You interpreted my comment as an engineer would and so missed my point. I am not challenging what I admit is your superior understanding of how the software works, can work, or is supposed to work for writers. I’m challenging your understanding of how those without your knowledge of or background in tech perceive and think about the system. We don’t think the same way about it because our brains don’t work the same way. I can tell this is a deeply personal subject for you and that you’re upset because the company isn’t living up to the standards you believe it was committed to as evidenced by the passage you shared from your offer letter. At the time you received it, you were new to the game and took the kind of verbiage that routinely crops up in such letters at face value. I used to be an HR manager and I can assure you it’s only there to help seal the deal. Prospective employers know that it’s not just the money but the mission that attracts top-flight candidates such as yourself. The fact remains that Medium exists to make money for owners and investors. It’s not here to make the world a better place for writers although, for some, it certainly has. Could it be? Oh, sure, but it won’t be as long as they see that it’s more profitable to build Medium’s own brand than it is to help anyone else build theirs. Forget about it, Jake. It’s Chinatown.