Jul 27, 2021
Unless this prohibition was clearly spelled out in the property description, she was completely out of line. Even if it was, her reaction was the antithesis of how a host should act in such a situation. She shouldn’t be an Airbnb host if she wigs out over a perfectly reasonable use of the accommodations. She offered hostility in place of hospitality. If Airbnb got a complete report from you, you may have saved future guests from a similar experience. Your glossing it over and placating her taught her nothing.